We offer free UPS ground shipping within the continental US. Returns
will incur a $15 fee to be deducted from the refund amount. To inquire
about placing an international order please contact us at firstname.lastname@example.org.
time frame is based on processing time, plus shipping time. It
typically takes 2 days to process an order and 3-5 business days
from the date they were shipped to arrive.
RETURNS & EXCHANGES
We accept returns & exchanges within 14 days from the
day the merchandise is received. The item(s) must be in new, unused
condition with the original tags and/or packaging. Any item(s)
deemed "used" will be ineligible for return or exchange*.
All returns or exchanges must have been purchased from www.tylucasbaby.com
and be accompanied by a Return Authorization number. Email us
to be issued a Return Authorization number and for return shipping
instructions. Please allow up to 2 business days to receive return
information and then 5-7 business days for refund or exchange
to be processed once the returned item(s) have been received by
Ty Lucas, LLC.
transaction has taken place you will be notified at the billing
email address listed on your account. Please note that your banking
institution may require additional days to process and post the
transaction to your account. If you are exchanging an item, return
shipping is paid by the customer. Shipping on returned items is
not refundable, unless the reason for the exchange or return is
due to an error by Ty Lucas, LLC. Ty Lucas, LLC will only return/exchange
items purchased through www.tylucasbaby.com
and a copy of your receipt is required.
*It is Ty
Lucas, LLCs sole discretion to determine if the item(s)
returned have been used or been damaged other than original manufacturing
All items shipped to addresses in Massachusetts will be charged
Massachusetts sales tax. Recipients of orders shipped to other
states are responsible for complying with state and local tax
MADE IN THE USA!
At Ty Lucas, LLC, we not only care about creating beautiful, chic
and functional diaper bags- we also want to create jobs for our
local economy. Our bags are all hand crafted in a local factory
outside of New York City. Through the building of this product
line we have created jobs and income for local craftsmen. Through
your purchase, we thank you for helping us in our effort to create
jobs for American workers.
is the sole owner
of the information collected on this site. This information will
under no circumstances be distributed.
This site, any portion of this site, or the products it sells
may not be reproduced, duplicated, copied, sold, resold, or otherwise
exploited for any commercial purpose that is not expressly permitted
by Ty Lucas, LLC.
You can shop at www.tylucasbaby.com with confidence. We have partnered
a leading payment gateway since 1996, to accept credit cards safely
and securely for our customers.
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information through the credit card processing networks. See an
payments diagram to see how it works.
adheres to strict industry standards for payment processing, including:
Secure Sockets Layer (SSL) technology for secure Internet
Protocol (IP) transactions.
Industry leading encryption hardware and software methods
and security protocols to protect customer information.
Compliance with the Payment Card Industry Data Security Standard
information regarding the privacy of your sensitive cardholder
data, please read the Authorize.Net
is registered with the Authorize.Net Verified Merchant Seal program.